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Welcome to Miracle Noodle’s FAQ listing. Thank you for your interest and for visiting us. Emails come in from all over the world about how people are eating and enjoying our noodles. Never has Low Calorie been so Guilt-free!
To You and Yours In Health, Jonathan, Susan, Andrea, Jill, Lewis, Quyen and Steve
The Miracle Noodle Team January 2011
Questions are arranged by the following topics:
Our regular business hours are Monday-Friday 8a.m. to 5 p.m. PST.
We can be reached at 1-1800-948-4205 for US and Canadian Customers or via email at miraclenoodle@gmail.com
A telephone number for Australian customers is 1-800-072-997
To purchase our noodles feel free to visit us at:
For US and International customers: www.miraclenoodle.com
For Canadian customers: www.miraclenoodle.com/canadahome.html
For Australian customers: www.miraclenoodle.com/australian.html .
Note: Items offered on the US website that are not available yet in Canada or Australia can be purchased from the US website at miraclenoodle.com. Please note: Shipping charges will differ as the rates are based on shipping from our US warehouse to Canada and Australia.
Call or e-mail us at miraclenoodle@gmail.com 24 hours before your order is scheduled to ship and we can make any changes that you like. The recurring program is very flexible and was designed to meet your noodle needs. The recurrning program information can be found at www.miraclenoodle.com/monthly-rewards.html
The three ingredients of our shirataki noodles are Glucomannan, which is soluble fiber extracted from the root of a
Japanese plant called a Konnyaku Imo, water and a calcium additive. This calcium additive is added to the noodles to
keep their shape intact. This is a food grade calcium additive known as pickling lime or calcium hydroxide.
The noodles contain no soy, tofu, gluten/casein, legume or gluten.
Yes, all of the noodle shapes are made from the same ingredients with the exception of the black shirataki. The black shirataki has the same ingredients as the others, but also has seaweed flakes on the noodles. There are also 10 calories per serving for the black shirataki.
Yes, all of the noodles that we sell are vegetarian. There is a shape called vegetarian shrimp, but this contains no shrimp. It is merely called that as it is shaped like a little shrimp or a small macaroni noodles.
Yes, indeed they are kosher. More information can be found at http://www.miraclenoodle.com/kosher.html
Yes. The noodles do last beyond their suggested shelf life but we recommend following the date. If they have been refrigeratated and if the noodle shape is still intact, they are fine to eat for a period o 2-3 months after the date. After a period of time, the noodles dissolve back into Glucomannan powder they are made from and then can no longer be consumed.
How do I store the extra servings until I am ready to use them? Should I rinse them all and then store the extras?
Should I pan dry the extras and store them?
Rinse them, then store in water, changing the water daily for
2-3 days.
If you are looking for drying the noodles, we recommend dry roasting which can be found at this
link Dry Roasting Shirataki.
Go to:
www.miraclenoodle.com/dry-roast-shirataki.html
for detailed instructions. Then add the noodles to your dish.
There are a couple of different ways to prepare the noodles and each way yields a different noodle texture.
The first step is to empty the noodles into a colander and drain the water that the noodles are packed in. Bring a
pot of fresh water to a boil on the stove. Add the noodles and boil for one minute, drain in colander and pat dry
with a small hand towel or paper towel. Use a scissors to cut the noodles into smaller pieces (optional).
Note: There is a slight smell when opening the bag and this is normal. Boiling the noodles eliminates the smell.
The origin of the smell comes from the natural fermentation process of the root of the Konnyaku Imo plant.
Once this is complete you can add the noodles to your favorite sauce, soup or stir fry, etc. The noodles can be
heated in the dish that you are making. We recommend adding them at the end of the preparation process.
1) Rinse the noodles for a couple of minutes in warm water or soak in warm water while preparing your dish. Drain and pat dry with small hand towel and then add to your dish.
Or
2) Rinse the noodles for 1-2 minutes in warm water (or boil for one minute) and then dry roast. Dry Roasting is a common Japanese method of preparing shirataki noodles. Go to: www.miraclenoodle.com/dry-roast-shirataki.html for detailed instructions. Then add the noodles to your dish.
When you become an expert with the noodles in
your own recipes, we then recommend that you
try your hand at dry-roasting, blanching and salt-
rubbing as is done in Japan. More details can be
found using the Japanese cookbook we recommend
called Washoku which can be found at the following
link:
http://tinyurl.com/ykc8k3
Feel free to experiment and try the noodles in different ways!!!!
We recommend adding the noodles to your sauce, stir fry or whatever dish you are making at the end of your preparation process. Heating the noodles for approx. 3-5 minutes will allow you to serve a hot and tasty dish! Don’t heat for too long as that can change the texture of the noodles. The thicker shape shirataki noodles such as fettucini, rigatoni, lasagna, can withstand more heat than the angel hair.
The angel hair shirataki noodles, black and white, fettucini and rice are produced in Los Angeles for the USA. The variety shirataki noodles, fettuccini, linguini, orzo, mini-pearls, penne, rigatoni, vegetarian shrimp, agar, agar, gourmet mushroom are produced overseas. We do not sell kelp noodles.
All our products in Australia and Europe are made in our factory in Japan.
There are less than 1g. per serving. The noodle is almost 97% water and as such the fiber is so diluted that the lab is unable to detect it.
The angel hair shirataki noodles and fettuccini shirataki noodles with the green Miracle Noodle label, have a shelf
life 6 months. They will last a couple of months beyond these dates with refrigeration and that does extend the shelf
life of the noodles. The variety shape shirataki noodles, i.e. linguini, orzo, mini pearly, rigatoni, penne, hand
knots, etc. have a shelf life of one year at room temperature.
PLEASE NOTE: The noodles cannot be frozen. Freezing changes the texture of the noodles.
Once the bag is opened and you decide to only eat half a bag, place the unprepared portion in water in a sealed container and refrigerate. These noodles will last another 7 days this way. It is recommended to change the water every couple of days.
When the noodles are already prepared in a sauce, refrigerate in a sealed container, and the noodles will last another 2-4 days this depending on the sauce. Noodle leftovers are delicious! Feel free to reheat for a short time in the microwave or on the stove.
The noodles do have a different texture than regular pasta. Try boiling them for one minute, drain pat dry, cut with a scissors and then add to your dish.
You need to experiment a little bit. That being said, the texture is not for everyone. Feel free to return if you choose. We also suggest the soup recipe in the booklet if you like noodle soup. Add fresh veggies to it!
Miracle Rice Information
When we introduced our Fettuccini, we had come to the point where we had successfully duplicated just about every pasta recipe we wanted to. It was then that we decided that a Rice substitute would be amazing. When we had our test samples – we w ere blown away at how versatile the rice was.
http://miraclenoodle.com/miracle-rice.html.
It is available in 10, 20, 30 packages.
Also for those who like our variety packs, we have made a smaller
package of a Miracle Dozen. 4 packs of Rice, 4 packs of Fettuccini and 4 packs of Angel Hair.
http://miraclenoodle.com/variety-sampler.html
Yes, go to www.miraclenoodle.com/storelocator.aspx for a listing of retail locations currently carrying the noodles. We update this list on a regular basis.
Miracle Noodle Return Policy
If you are unhappy, for any reason, and are trying our noodles for the first time, contact us and send your remaining noodles back. The health foods community is small, committed and overwhelmingly ethical. When you give your word you mean it, a person’s word is sacred. We will treat you with the gracious trust we were raised with.
Order must be returned 14 days by postmark of purchase and packaged well to prevent damage. Full refunds only given if no more than 3 packs have shipping costs.
Please include your name, address and what you are returning in the box. An RA number is not needed.
Note: We do not issue refunds for shipping charges.
Return Product Address-USA
Miracle Noodle
20371 Prairie Street,
Suite #9 Chatsworth, California 91311
Return Product Address-Canada
Miracle Noodle Canada
2050 Codlin Crescent, Unit 3
Toronto, ON M9W 712
Return Product Address-Australia
Miracle Noodle Australia
42 Kimberly Road
Dandenong South, VIC 3175
Australia
United States Warehouse
Packages shipped from our warehouse to the United States are sent via the United States Postal Service-priority
mail. It typically takes approx. 2-4 business days to receive within the US.
You will receive a tracking number via e-mail when the package ships.
Packages shipped internationally via USPA can take approx. 10-14 business days to receive.
Packages shipped from the United States to Canada via USPS take approx. 5-7 business days.
Rest assured!! Often if you ordered two items but have only received part of your order, the rest of your order will be coming from a different warehouse. We have two warehouses, one ships the angel hair, fettuccini, rice, and agar the other ships everything else. So if you ordered the penne and the angel hair, for example, you will receive your order in 2 shipments.
Canadian Warehouse Shipping
Canadian shipments from our warehouse in Toronto are sent via Canada Post.
It takes approx. 3-5 business days to receive.
Australian Warehouse Shipping
Shipments from our Australian website are now being sent via Australia Air Express.
It takes approx. 3-5 business days to receive the package.
The other shape shirataki noodles that are not offered yet in Canada or Australia can still be purchased from our US website at www.miraclenoodle.com. Shipping from the US to Australia or Canada will be more expensive.
Return Product Address-Canada
Miracle Noodle Canada
2050 Codlin Crescent, Unit 3
Toronto, ON M9W 712
Return Product Address-Australia
Miracle Noodle Australia
Unit 2, 3 Box Road
Taren Point, NSW 2229
Special Coupons and Discounts are posted periodically via our Facebook page at:
http://www.facebook.com/?ref=logo#!/pages/Miracle-Noodle-Calorie-Free-Noodles/107569582644864
Please go there and click the like button!